![]() Exchanges must be selected among items in stock at the moment of the exchange. Items purchased through an exchange are not eligible for returns or additional exchanges. The RA Number must be written visibly on the outside of the box to qualify for return or exchange.ģ) Returned items will be inspected before issuing a refund or exchange.Ĥ) Customers are responsible for shipping costs of the items being returned for exchange or refund, and for the shipping costs of new items purchased through an exchange.ĥ) Exchange items must be selected within 30 days of when the original purchase was received and are final sale. To be eligible for refund or exchange, please adhere to the following conditions:ġ) Contact us at to obtain your Return Authorization Number (RA Number) and to provide your reason for return.Ģ) All items must be returned with original packaging and purchase receipt. No returns, exchanges or refunds will be accepted. Please note: All purchases shipped to international addresses (those that are not within the US) are final sale. Special orders are items that are pre-ordered or out of stock at time of purchase. To accommodate gift giving during the holidays, items eligible for exchange that are purchased between December 1st and December 24th may be eligible for extended exchanges until January 7.Īll custom orders, special orders, pre-orders and sale items are final sale. All custom orders, special orders, pre-orders, and sale items are final sale. Shipping expenses paid are not eligible for refund. For items that are eligible for refund, the item must be shipped back to Nak Armstrong within 5 days of the date of receipt. Items purchased through an exchange must be in stock at the moment of the exchange. To be eligible for exchange, the item must be shipped back to Nak Armstrong within 10 days of the date of receipt, The total amount eligible for exchange must be used in its entirety in one single purchase transaction and will be applied towards the retail price of the new item or items purchased through the exchange. Items from the Nakard Collection (styles listed under 'Shop Nakard') may be eligible for exchange, and certain items may be eligible for refund if specified as such in the product’s page. All custom orders, special orders, pre-orders, and sale items are final sale.Īll Nak Armstrong rings are made to size and therefore are not eligible for refund or exchange. Some items are final sale with no exchanges or refunds as indicated in their description. There are no refunds under any circumstances. The total amount eligible for exchange must be used in its entirety in one single purchase transaction and will be applied towards the retail price of the new item or items purchased through the exchange. Items to be exchanged must be shipped back to Nak Armstrong within 10 days of the date of receipt. Once your order is shipped, we will email the tracking number and updates.Items from the Nak Armstrong Signature Collection (styles listed under 'Shop Nak Armstrong') may be eligible for exchanges only, no refunds. If there is any of our rings, earrings, necklaces, bracelets, pendants, charms or beads are packaged in our custom jewelry gift packaging, which includes a ring box and jewelry box.įor special orders, engravings, and ring sizing, please add an additional 2-3 business days to your order. We are currently only shipping within the US only. Please arrange for someone to sign for the package at the shipping destination. Packages are insured and will arrive in discreet packaging.Īll packages will require a signature upon delivery. Special orders, special sizes and alterations can take up to 6-8 weeks depending on the vendor and/or type of alteration.įREE Fedex Shipping on ALL orders over $500 In-stock items typically are processed within 1-2 business days and take an additional 1-3 days to ship. Each item is inspected before it is wrapped and shipped to you. We take special care in packaging and handling each order.
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